Terms and Conditions
Welcome to Hello Sweetpea. Our Terms and Conditions vary depending on the type of product or service you are purchasing. Please locate and read the specific policy below that matches your order type.
Everyday Flower Deliveries
Applies to orders for flowers, floral arrangements, gifts and related products.
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Specific Terms & Conditions may apply to certain products or services, including funeral flowers, subscriptions, weddings, events and corporate services. Where specific Terms & Conditions apply, these will be made available to you before you place your order, or can be seen below, and will apply instead of these General Terms & Conditions for the relevant product or service.
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Read Everyday Flower Terms & Conditions →​
Funeral & Bereavement
Applies to: Casket sprays, sympathy tributes, and memorial arrangements.
Private Events
Applies to: Private parties, and custom social event installations.
Read Private Event Terms & Conditions →
Corporate Events
Applies to: Galas, awards ceremonies, brand activations, and large-scale business functions.
Read Corporate Event Terms & Conditions →
Home & Gift Subscriptions
Applies to: Recurring flower club deliveries, retail gift subscriptions, and automated credit card billing.
Read Home & Gift Subscription Terms & Conditions →
Corporate Subscriptions
Applies to: Weekly office flowers, hotel lobby displays, restaurant accounts, and invoiced/B2B billing.
Read Corporate Subscription Terms & Conditions →